Refund Policy

Effective Date: 31-05-2025
Last Updated: 31-05-2025

Thank you for subscribing to Profileon.me. We strive to ensure satisfaction with our digital services. Please review our refund policy carefully before making a purchase.

1. Digital Product Notice

Profileon.me is a SaaS (Software as a Service) platform. All features, tools, and subscriptions are delivered digitally. We do not ship or deliver any physical goods.

2. Free Plan

You may use our Free Plan without any payment. No billing occurs unless you voluntarily upgrade to a paid plan.

3. Paid Plans and Subscriptions

When you purchase a Premium Monthly or Premium Yearly plan:

• You gain access to advanced features.

• Payments are processed securely through our partner, Paddle & Stripe.

• Your subscription may automatically renew unless canceled in advance.

4. Refund Eligibility

We offer refunds under the following conditions:

• The request is made within 7 days of the original purchase.

• You have not used the majority of premium features (e.g., lead collection, analytics).

• You provide a clear reason that indicates a genuine issue with the service.

Refunds are not guaranteed, but we aim to be fair and helpful in resolving concerns.

5. Non-Refundable Situations

Refunds will not be issued if:

• You forgot to cancel a renewal in time

• You misuse or violate the Terms of Service

• You claim dissatisfaction without contacting support

6. How to Request a Refund

To request a refund, please email us at:
📧 info@profileon.me
Include your order number, email address, and reason for the refund. We will respond within 1-2 business days.

7. Chargebacks

Please contact us before initiating any chargebacks. Unwarranted chargebacks may result in account suspension.

8. Policy Updates

We may update this policy at any time. Any changes will be posted on this page with the new effective date.